OneCall – Expedited Patient Transfer Center

Initiate a Patient Transfer or Direct Admission to VHC Health

To initiate a patient transfer or direct admission to VHC Health, call: 703.558.3299. It is available 24 hours a day, 7 days a week, 365 days a year.

VHC Health’s OneCall – Expedited Patient Transfer Center service ensures timely, seamless access to advanced care for patients being transferred from hospitals, physician offices and emergency departments. With a single call, referring providers are connected to a highly trained coordination team that works behind the scenes to handle every detail—so your focus can remain on your patient.

A Dedicated Team, Focused on Care

The OneCall service is staffed by a team of experienced nurses, clinical coordinators and communication specialists who understand the urgency and complexity of patient transfers. They act as a central point of contact—managing logistics, expediting approvals and keeping referring providers informed throughout the process.

How OneCall Supports You

Whether you are seeking a consult, a direct admission, or a critical care transfer, OneCall provides:

• Physician-to-physician consultations for:
  • Trauma transfers
  • Cardiovascular and thoracic surgery
  • Neurosurgery
  • Advanced Endoscopy
  • Other tertiary referrals
• Patient transport (ACLS and BLS available)
• Bed assignments with appropriate site offices
• Seamless nursing handoffs and clinical report transfers
• Ongoing communication with the referring provider
• Any additional transfer coordination as needed

Information You’ll Need to Provide

To help expedite the process, please have the following information available:

• Patient’s name and date of birth
• Diagnosis or chief complaint
• Current location (hospital/unit/department)
• Referring provider or nurse contact (including callback number)
• Current clinical interventions
• Requested bed type or patient class
• Any required isolation precautions

📄 If available, please also include:

• Patient face sheet
• History & physical
• Progress notes from the past 48 hours

OneCall makes it easier for you to get your patient the care they need—quickly, safely and with expert support every step of the way.